How Our Delivery Process Works for Jobsites Across the U.S.

Placing Your Order

Orders can be placed by phone or email, whichever works best for you. Most customers place their order by 10:00 AM EST the business day before delivery, and that timing gives us the best chance to secure trucks for the next morning. The earlier we know about your order, the more options we have for scheduling.

We’ll always do our best to accommodate later requests. Just keep in mind that drivers who don’t have early-morning work lined up will take other jobs. For example, if an order arrives at 4:00 PM for next-day delivery, we will absolutely try to secure a truck, but availability isn’t guaranteed simply because the pool of drivers is smaller.

What Happens After You Order

Once your order is in, our dispatch team takes over. They begin by confirming material availability at the loading plant. From there, we determine whether you’re sending your own carrier or if you’d like us to arrange transportation through our nationwide carrier network.

Most customers prefer that we manage the logistics. If we’re handling your delivery, we secure the carrier, schedule the loading window, and coordinate the route and timing. For customers paying by ACH or credit card, payment simply needs to be received by Accounts Receivable before dispatch.

Once these steps are complete, your delivery is officially in motion.

Material Pickup and Transportation

The carrier arrives at the plant, the material is loaded, and the shipment begins its route to your jobsite. We match each delivery to the method that fits your project, access conditions, and volume.

Whatever your job requires, we select the method that makes the most sense for your schedule and your site.

Delivery at Your Jobsite

When the shipment is on the way, drivers receive clear instructions about delivery times, site access, contacts, and unloading requirements. Our dispatch team manages these details so drivers arrive prepared and your team knows exactly what to expect.

Consistency makes delivery even smoother. A project that needs one load per day, for example, allows us to secure the same truck (and often the same driver) for weeks at a time. That familiarity leads to fewer questions, fewer delays, and more efficient operation on your job site.

Tips For Smooth Scheduling

While we’re flexible and committed to accommodating your project needs, a few best practices help ensure everything flows smoothly:

• Order by 10:00 AM EST the business day prior (Friday for Monday deliveries).
• Regular ordering patterns help us secure trucks long-term. One load per day is easier to fulfill than two loads every other day.
• You can order by phone or email – whatever is easiest for you.
• You’ll work with the same dispatchers each time, so your contacts become familiar with your site, your drivers, and your preferences.

These small advantages make a big impact on keeping your job running smoothly.

Your Next Order Starts Here

Since 1994, Mintek Resources has supplied lime-based chemical reagents to construction, environmental, oil and gas, and industrial projects across the U.S. We operate distribution centers nationwide, serve 30+ states, and hold over 20 DOT approvals. Contact us online or at 937-637-3985 to place your order.

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